Refund Policy
Conquror sells immediately provisioned digital advertising territories, not subscriptions or physical property.
Effective 5 September 2026Before payment
You may cancel Stripe Checkout before completing payment. An incomplete or expired checkout is not charged.
Eligible refund situations
Contact us promptly if you were charged twice for the same order, payment succeeded but no territory was created because of a verified technical failure, or the amount/currency charged differs from the final Stripe Checkout confirmation. We may request transaction information to investigate.
Normally not refundable
- A territory later displaced by a valid higher challenge.
- Changes of mind after the digital territory was activated.
- Lack of clicks, impressions, sales or other business results.
- Removal for violating the Terms or Content Policy, except where applicable law requires otherwise.
- Incorrect brand content supplied or confirmed by the advertiser.
How to request a review
Email support@conquror.com within seven days of the charge with the account email, Stripe receipt/session reference, amount and explanation. Do not email card numbers. Approved refunds are returned through Stripe to the original payment method; bank processing time varies.
This policy does not limit any mandatory refund or consumer right available under applicable law.